Delivery
We currently ship within Singapore only but we are working to include other countries worldwide.
Our logistics partner will try to contact you using the details provided if there's no answer at the door during delivery.
Please also ensure that the address given is complete and includes the unit number (if any).
Delivery Schedule
Standard delivery will be made within 3 to 5 working days from order placement.
Note: There is no delivery service on Public Holidays.
Fees
- There is a delivery charge of SGD 10 (flat) for every order or delivery location stipulated.
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Free delivery is applicable for all orders of SGD 69 and above (single location only).
Additional Delivery Information
Additional requests for deliveries
Please drop us a note on w0w@kosmodehealth.com and we will try out best to accommodate your request.
How can I track my delivery?
Please get in touch with us through email. Our delivery partner will also be contacting you should you be unreachable at the door.
My order has not arrived
Please get in touch with us through email and we will look into the issue immediately.
I was not there to receive my items. Will I get charged for a re-delivery?
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If customers are unavailable at allocated delivery time, and notified us before 12:00 pm:
Delivery on next delivery run (customers will be notified), without additional cost. -
If customers are unavailable at allocated delivery time, and notified us after 12:00 pm:
Delivery on next delivery run (customers will be notified), customers to shoulder additional delivery fee.