What information do we collect?
We collect information that you directly provide to us, such as:
Device information. We collect information from your devices (computers, mobile phones, tablets, etc.), including information about how you interact with our services or website and those of our third party partners and information that allows us to recognise and associate your activity across devices and services. This information includes device specific identifiers and information such as IP address, cookie information, mobile device and advertising identifiers, browser information, operating system type and version, mobile network information, device settings and software data. We may recognise your devices to provide you with personalised experiences and advertising across the devices you use.
We also collect information when you voluntarily (opt in to) provide personal identification information, complete surveys, post to community forums and provide feedback.
We may also collect information about you indirectly via user referrals and third parties. For example, when you connect your account to third party services in using a third party partner (like Facebook or Google). Information from publicly-available sources or from advertisers about your experiences with their offerings may also be collected.
How do we use this information?
We use personally identifiable information in order to give you a more enjoyable, convenient user experience and to help us identify and/or provide information, products or services that may be of interest to you.
We use your personally identifiable information to support and enhance your use of this website and its features, including without limitation: fulfilling your enquiry or order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Website. We may also track your past purchases to provide you with personalised service. In addition, we may notify you about new services or special promotional programs, or send you offers or information.
We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.
We create analytics and reports for external parties, including partners, publishers, advertisers, apps and third parties regarding the use of and trends within our services and ads, including showing trends to partners regarding general preferences, the effectiveness of ads and information on user experiences. These analytics and reports may include aggregate or pseudonymised information. We share your information with our internal data processors and Google Analytics in order to do the above stated activities. Our data processors are under signed compliance contracts to not share your information and only to use it for the purposes stated on this page.
Marketing & Communications
If you have opted in to receive further information from us, we may contact you via email to inform you of new products and offerings, contests, promotions, or general information about W0W® and KosmodeHealth Singapore.
You can unsubscribe from our email communications at any time. If you no longer wish to receive communications from us, please email us at email@example.com.
Please rest assured, W0W® does not share your personal contact information with any parties outside of the organization.
We do not intend to transact directly with anyone we know to be under the age of 18. If you are under the age of 18, kindly obtain the consent of a parent or guardian before using our site, and request they create an account or make an order on your behalf instead.
Only those over the age of 18 should provide their personal data to us, and by providing any Personal Data to us, you declare that you are over the age of 18.
Access to Your Information & Requests For Correction
You have the right to request a copy of the information or delete/erase the information we hold about you. If you would like a copy of some or all of your information please email us at firstname.lastname@example.org. We may charge you a small fee for this service.
In the event where there are inaccuracies in your personal information, you have the right to request that we correct or remove information from our database or website. Inversely, we may also contact you to request that you update your profile and information to ensure that your personal information is accurate and up to date.
Under certain conditions, you have the right to request that we erase your personal data; restrict or object to the processing of your personal data; that we transfer the data we have collected to another organisation, or directly to you.
Please make all requests in writing to email@example.com. It may take up to 14 days for the team to process and respond to your request.
Third Party Data Sharing